Tuesday 6 December 2011

When is a contract not a contract?...

It’s been a while since I posted a blog. Been busy tidying up the hotel for the winter and even doing some gardening. The weather has been fantastic – chilly at night but beautifully bright and sunny in the day. I wish it could last all winter but people are starting to talk of water shortages and the farmers are starting to complain and I think we are forecast some rain this week.


Now I’d like to update you on our relationship with THE AGENCY. We have a contract with two British holiday companies. We signed a contract with one of them in July, since when they have been slowly but steadily sending bookings through. That’s not the one I want to tell you about!

The other company, as I have reported in this blog, first sent a very young guy who wasn’t authorised to make any major changes and went scuttling off when I gave him the prices for next year. We then had several wasted journeys to their office in Fethiye for ‘appointments’ that they had made and then forgotten (or couldn’t be bothered to stick around for).

Finally, a more senior guy came to the hotel. I gave him the rates I had agreed with the other company, he adjusted the details slightly – pushing low season prices down significantly but keeping the peak season price the same and we signed a contract. Finally, I thought!

But two weeks later I got an e-mail saying this contract could not be activated because their sales price was higher than the other company. When I looked at the two prices for a week’s stay at Poppy at different times through the season it became obvious why – their mark-up is consistently higher and sometimes double that of the other company.

They say they want ‘parity’ – for which read LOWER rates but firstly, I don’t see why we should treat them differently and secondly, we discussed all this already. Currently, after several more e-mails, we haven’t managed to make a new contract. To be honest, as we start the annual winter battle for payment, I am losing the will to sign. So far we have been paid for just over half this summer’s guests. And I doubt that we will manage to get much more until next spring.

And this, by the way, is a company that just had to ask lenders to come up with a rescue package.

Çalış Christmas Fair
Yesterday was the Christmas fair in Çalış. Unlike last year, the weather was glorious and it was packed with both stalls and customers. It has become a great institution here where the Christmas celebrations are few and far between, all thanks to a hard-working group of people who put it together.

mulled wine - yummy!